Homeowners

We Don’t Just Rebuild, We Revive.

We take the responsibility of restoration seriously. Which is why we consider restoration only if the items can be restored to pre-loss condition or better by our master craftsmen. If the items cannot be restored inline with your fullest satisfaction, we will be unable to take on said project.

Restoration is often the most logical and affordable option for the homeowner. While restoration is typically faster than other options, we don’t sacrifice quality for speed. The restoration process requires intense and meticulous work, and in turn, may take a little longer to complete.

The purpose of Renovar is to save homeowners the inconvenience of searching for an independent local vendor who can handle the estimate and repair. With our easy claim submissions process, we can have you lined up with a qualified vendor quickly.

We take pride in the work done by our vendors, which is why we only pick the best. Each craftsman or shop must be properly insured and pass a background check to even be considered as a Renovar vendor. This helps us keep our promise of great workmanship.

Let Us Ease Your Worries,
And Restore Your Memories

Evaluations

Photo Evaluation Our expert estimators, former craftsmen themselves, review detailed damage photos and determine how the items will be properly restored.

Virtual Inspection -Our expert estimators, former craftsmen themselves, review set up a date and time to review your damaged item virtually and determine how the items will be properly restored

Onsite Evaluation -An assigned firm comes out to inspect the items and determines how the items will be properly restored. The onsite photo evaluation is where our expert estimators, former craftsmen themselves, review detailed damage photos and determine how the items will be properly restored

FAQ

WHY DO INSURANCE COMPANIES USE RENOVAR?

We offer a professional and guaranteed assessment for the repair and restoration of the damaged furniture and/or cabinets. The carrier has confidence that the work will be expertly done by our qualified craftsmen who carry the necessary insurance and have had the required background checks. The insurance company appreciates that Renovar saves the homeowner the inconvenience of searching for an independent local vendor and can provide both the estimate and the repair.

CAN I USE RENOVAR FOR REPAIRS FOR ITEMS NOT RELATED TO THE LOSS?

Yes! Simply click on the Submit a Claim link and fill out the required fields and details of damage (along with photos, if you have them). We can provide an estimate from photos or a physical inspection. If you authorize repairs, a 50% deposit will be required at the start of the job and the balance will be due upon completion.

HOW DOES THE CLAIM PROCESS WORK?

When we receive your claim from the adjuster/insurance carrier we immediately contact you and confirm your claim information and the status of the damaged items. If it is for an onsite inspection, we then forward the assignment to our local craftsman in your area. That office will contact you within 24 hours to schedule an appointment to inspect the damages and confirm that the items are restorable. If it is for a photo estimate, we forward to one of our estimators who will send a detailed report to your adjuster within 2 business days.

YOU HAVE NEVER VISITED THE HOME. HOW DO YOU KNOW WHAT WAS DAMAGED?

Your adjuster provided us photos of the damage that were reviewed by our Expert Estimators. Our Estimators have over 80 years of experience in wood restoration. Professionally, they have experience in construction and restoration, in addition to cabinets and furniture restoration.

DO YOU HAVE A REPAIR FIRM NEARBY?

We have our 200 Repair Firms on our network and our continuing to add new firms.

HOW DO YOU RESTORE DAMAGED FURNITURE?

First and foremost, we consider restoration only if the items can be restored to pre-loss condition or better. There are several repair methods, depending on the type and extent of damage. Some items require complete refinishing, while others normally require only partial restoration. Our first method is to restore only the damaged areas (e.g., bottom of bases, legs, tops, etc.) if they can be restored to match the rest of the piece. If partial restoration is not possible, we can consider refinishing the entire piece.

HOW DO YOU RESTORE DAMAGED CABINETS?

We first consider partial restoration. Depending on the extent of the damage, we consider whether the damaged cabinets can either be refinished or we will rebuild a box(s), and we re-use undamaged components like doors and face frames or fabricate new components like where necessary. Restored areas will be refinished to match the surrounding cabinets to a uniform appearance.

MY KITCHEN IS 10 YEARS OLD. CAN YOU MATCH THE OLD FINISH?

Yes! Our skilled craftsmen and craftswomen are experts at matching finishes, trim, molding, and more.

IS THE WORK GUARANTEED?

Yes. Our “Satisfaction Guarantee” policy states that if repairs are not to your satisfaction, we will return to address your concerns. All workmanship is guaranteed for 5 years.

WILL THERE BE ANY EVIDENCE OF DAMAGE?

No. We will not repair an item that cannot be restored to pre-loss condition. Your items will look and function the same or better than before the loss incident.

WILL A REPAIR POSSIBLY DAMAGE WALLPAPER, PAINT, COUNTERTOPS, ETC.?

It depends on the repair. Since only the damaged components are being carefully removed and reinstalled, there usually is little associated damage. With countertops, we consider how we can remove the base cabinets without damaging or removing, the countertops and allow the kitchen to continue to function.